Compass

Table of Contents
Introduction
PART ONE:
How It Works
Definitions
Getting Started
Planning for the Trip
Making Reservations
Before the Trip
Taking the Trip
After the Trip
PART TWO:
Introduction
The Role of the A/OPC
Signing up for a Travel Charge Card
Receiving Your Travel Charge Card
On Travel - Using Your Travel Charge Card
Using the ATM
Customer Service/Help
Electronic Access System
The Travel Charge Card Bill
Questioned Charges
Disputed Charges
International Use
Change of Address
Lost or Stolen Travel Charge Card
Payment of the Travel Charge Card Bill
Travel Charge Card Quiz
Home  Quiz
  The Government Travel Charge Card
 

On Travel - Using Your Travel Charge Card

Use your travel charge card only for authorized official travel expenses at any MasterCard or VISA merchant.

If your travel charge card does not work, there may be several possible reasons this may occur including:

  1. The transaction may be denied due to an agency block. Call your A/OPC for advice or to get the block lifted. The bank cannot unblock a merchant category code or raise your credit limit without approval from your A/OPC.
    2.
  2. Your travel charge card may be suspended or cancelled due to delinquent payment. If you recently paid the bill, it may not have posted yet, or there may be other payment problems. Call the bank's customer service representative for advice.
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