Report
a lost or stolen travel charge card promptly to:
The bank by calling the number provided in your Cardholder Agreement
or the customer service number;
Your A/OPC; and
Your supervisor.
Once you have reported your travel charge card lost or stolen, your
account will immediately be closed.
Cooperate with bank representatives in providing as much information
as possible surrounding the loss or theft.
The bank will mail a new travel charge card to you within 7 to 10 business
days. You do not need to reapply. You will receive a new account number.
You will only be responsible for those valid charges made before your
travel charge card was reported lost or stolen. The liability for a
lost or stolen travel charge card shall not exceed the lesser of $50
or the amount of money, property, labor, or services obtained before
notification to the bank.
Any previous authorized activity, disputed and undisputed, will be transferred
to the new account number.
