The Role of the A/OPC

The Agency/Organization Program Coordinator (A/OPC) is the primary liaison between you and the bank. The A/OPC:

• Provides the travel charge card application form to you. Once you complete it, the A/OPC will submit the application for your travel charge card to the bank.
• Answers questions on the proper use of the travel charge card.
• Sets electronically controlled spending limits.
• Requests electronic blocking of merchant codes and can request lifting of the codes.
• Receives monthly reports to monitor delinquencies.
• Receives monthly reports to monitor for personal use and/or fraud.
• Has access to information on all charges made by travel charge card cardholders within their assigned area.
• May request suspension and/or cancellation of a travel charge card.
• Reports fraud and delinquency to management.
• Coordinates bank efforts for salary offset if necessary.