Part V: The Finishing Touches
Order Cancellation
If you need to cancel an order, immediately contact the merchant. When the merchant accepts the purchase charge card as payment, he/she must comply with VISA or MASTERCARD regulations. Immediately contacting the merchant allows you to cancel before the item has been shipped. If the merchant has already processed the transaction, a credit should be issued. If the merchant has not processed the transaction, simply cancel the order. Special order items may include a restocking charge.